Talking about improving hotel operations can´t go without addressing SOPs, which are at the heart of a hotel´s operations. They play a key role in making sure processes run smoothly and guests are provided with the best service, as consistently as possible. Writing SOPs seems like an easy task at hand, but be careful, taking […]
When we talk about cost control in the hotel industry, we typically refer to the management of expenses and the optimization of resources. By diligently managing costs, hotels can ensure profitability and financial sustainability. Cost control challenges can vary from hotel to hotel, depending on the market segment, location, and star classification, but most hotels
Technology plays an integral role in improving hotel operations. A solid tech stack can help hotels save time and improve guest experience. Specifically, the below tools can greatly improve your hotel´s operational performance: PMS (Property Management System) & POS (Point of Sale System) Frictionless interaction with customers; Reduce labor intensity and risk of errors through
